1. Introduction

These terms govern your use of the website www.trendsettermedia.co.uk and all services provided by Trendsetter Media, including AI automation solutions, chatbot deployment, and related services. By accessing or using our services, you agree to these terms. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided
We offer AI automation services including, but not limited to:

• AI chatbot development and deployment.

• Lead Generation & CRM Automation.

• Customer support automation.

• Social media integration, WhatsApp, and SMS automation.

• Analytics and insights dashboard for chatbot performance.

The specific services offered will be outlined in individual agreements with clients.

3. Account and Service Eligibility

• Users must be at least 18 years old to access our services.

• When creating an account or providing any personal data, you agree to provide accurate and complete information.

• You are responsible for maintaining the confidentiality of your account credentials.
   

4. Intellectual Property
All content, features, and functionality (including but not limited to text, graphics, logos, code, and software) provided by Trendsetter Media remain the exclusive property of the company and are protected by international copyright and trademark laws.
You may not use, modify, distribute, or reproduce any materials from the website without our written permission.

5. User Obligations
By using our services, you agree to:

• Abide by all applicable laws and regulations.

• Not use the services for any illegal or unauthorised purposes.

• Not attempt to interfere with or disrupt the security or integrity of our website or services.
   

6. Payment Terms

• All services provided are subject to agreed pricing, which may vary based on the project scope.

• Payments for services will be invoiced based on the setup fee and ongoing costs, as discussed in individual agreements.

• Late payments may result in a suspension of services until the balance is cleared.
   

7. Data Protection & Privacy
We respect your privacy. Any personal information collected is governed by our Privacy Policy. We will not share or sell personal data to third parties, except as required by law or as part of the service provision (e.g., integration with third-party platforms like WhatsApp).

8. Service Level Agreement (SLA)
We strive to maintain optimal uptime and functionality for our services. However, we do not guarantee uninterrupted service. Any issues with service downtime will be addressed promptly, but Trendsetter Media is not liable for any losses resulting from service outages.

9. Limitation of Liability

• Trendsetter Media will not be held liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the service.

• In no event shall the total liability of Trendsetter Media exceed the amount paid by the client for the services.
   

10. Termination
We reserve the right to terminate or suspend your account and access to the service at any time, without notice, if you breach these terms or if we suspect misconduct.

11. Changes to Terms
We may update these terms from time to time to reflect changes in our services or legal obligations. Any changes will be posted on this page, and your continued use of the services after the changes go into effect constitutes acceptance of the revised terms.

12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms or the services provided shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

13. Contact Information
If you have any questions or concerns about these terms, please contact us at info@trendsettermedia.co.uk